What Pasadena Homeowners Say About Rowan Construction Group Pasadena
We’ve completed more than 4,000 projects since 2007, and every one ended with a documented photo record and a written warranty. Reviews matter to us because they’re the only marketing we can’t write ourselves. The feedback below comes from Pasadena homeowners who agreed to share what actually happened on their job, not what we hoped would happen.
Recent Reviews
“We’d gotten two other quotes for our kitchen remodel in Bungalow Heaven, and both had line items that didn’t make sense - ‘miscellaneous prep’ for $3,400, that kind of thing. Grant sat down with the competitor quotes and went through them item by item, no charge. Then Rowan delivered a written scope with flat pricing before anyone touched a cabinet. The KraftMaid install took eight days, and the final number was within $200 of the original quote.”
Carmen G., Bungalow Heaven, Pasadena
“Our roof in the Linda Vista area had three layers of shingles and a sagging soffit that two other companies walked away from. Rowan’s crew stripped it to the deck, showed me photos of the rotted fascia they found, and waited for me to sign the change order before they touched it. Under Clause 1, the price was written before work started, and the change order was written before the extra work started. That’s the Haven Standard in practice.”
Andre C., Linda Vista, Pasadena
“We added a 420-square-foot ADU behind our place in the Chapman area. The permit process took longer than the build, which Grant warned us about upfront. What I didn’t expect was the photo record - every visit, every stage, emailed to me the same evening. When the inspector asked about the weep screed detail, I pulled up photo 47 on my phone and showed him. Passed first time.”
Rosa S., Chapman, Pasadena
“Our bathroom in Madison Heights had a failed tile membrane that was leaking into the subfloor. The Rowan crew cut out the shower pan, showed me the saturated OSB in the photos, and explained why cement board plus RedGard was the right replacement, not another membrane system. Written price before work started. Signed change order for the subfloor replacement. 365-Day Done Right Promise printed on the contract. No surprises.”
Henry Y., Madison Heights, Pasadena
“We’d had a fence company in Pasadena quote us $8,200 for a redwood privacy fence with ‘premium hardware’ they wouldn’t name. Rowan’s quote specified Simpson Strong-Tie brackets, pressure-treated 4x4s set in 24-inch concrete footings, and two coats of Penofin stain. The written price was $6,400. The crew was uniformed, background-checked, and left a photo record of every post depth and concrete pour. My neighbor asked for their number before they finished the gate.”
Carmen G., Bungalow Heaven, Pasadena
“Our driveway in Linda Vista was poured concrete with drainage that sent water toward the foundation. Rowan proposed Belgard permeable pavers on a compacted base with a channel drain - more expensive upfront, but Grant showed me the math on runoff volume and where the water would actually go. Written quote, flat price, no change orders because the scope was complete before we started. The crew documented the excavation depth and base compaction in photos I still have.”
Andre C., Linda Vista, Pasadena
Why Customers Trust Us
These reviews repeat the same patterns because our process doesn’t change. Under Clause 1 of the Haven Standard, the price is written before any work starts - not estimated, not ballparked, written. If we find something unexpected, like Andre’s rotted fascia or Henry’s saturated subfloor, we document it, explain it, and wait for a signed change order. No work proceeds on a change until the paperwork is done. That’s the administrative discipline Haven acquired Rowan for, and it’s why our projects finish within a few percent of the number the customer agreed to.
The 365-Day Done Right Promise is printed on every contract, backed by a terms page, not an asterisk. Background-checked, uniformed technicians. A live person answering calls 24/7. And the documented photo record on every visit - included, not optional - so you have evidence of what was found and what was done before the crew leaves your property.
We’ve delivered more than 4,000 projects this way. If you’re considering work on your Pasadena home, call (562) 203-4508 to schedule your free estimate. Bring a competitor’s written quote and we’ll review it line by line at no charge.
Written by Grant Rowan, Owner at Rowan Construction Group Pasadena, serving Pasadena since 2007.